Legal
Terms of Service
Template pending legal review
This is standard SaaS boilerplate published as a placeholder so the link is not dead. It has not been reviewed by counsel and is not yet a binding statement of our practices. Items marked TBD need a decision before this page is final. If you are evaluating us and need executable terms or a DPA, email contact@integrity-stack.com and we will handle it directly rather than pointing you here.
1. Agreement
These terms govern use of the integrity-stack.com website and the Sentinel software and services provided by Integrators AI LLC. Where you have signed a separate written agreement, order form or pilot agreement with us, that agreement controls and these terms fill any gaps.
2. The service
Sentinel is a decision control plane that evaluates proposed AI-agent actions against configured rules and returns a verdict. Subject to these terms and payment of applicable fees, we grant you a non-exclusive, non-transferable right to use it for your internal business purposes for the term.
3. What a verdict is, and is not
This clause is deliberately specific, because the distinction matters in a regulated setting.
- Sentinel evaluates actions against rules you configure. The policy is yours; we supply the engine that enforces it.
- In OBSERVE and ADVISORY deployment modes, verdicts are decision support. Sentinel records what it would have done and does not prevent your systems from acting.
- In ENFORCE mode, a BLOCK verdict prevents the evaluated action from proceeding through the gate. This is decision enforcement against your own configured policy — it is not a regulatory determination, a legal opinion, or a warranty that an action is compliant.
- You remain responsible for your lending, credit and consumer-protection obligations. Nothing Sentinel returns discharges a duty owed by you to a regulator, a consumer, or a counterparty.
4. Acceptable use
You will not use the service to violate law, infringe rights, circumvent its security controls, or in a way that misrepresents its output — including presenting a verdict as an independent compliance certification.
5. Your data
You own your data. In a self-hosted deployment, decision data, audit records and evidence bundles remain in your infrastructure and we do not receive them. For environments we operate, we process your data solely to provide the service, as described in the Privacy Policy and any data processing agreement between us.
6. Fees
Fees, billing frequency and payment terms are as set out in your order form or pilot agreement. TBD — standard payment terms, late payment, taxes
7. Confidentiality
Each party will protect the other’s confidential information with at least reasonable care and use it only to perform under these terms. This does not cover information that is public, independently developed, or lawfully received from a third party.
8. Intellectual property
We retain all rights in the software, documentation and any improvements. Feedback you give us may be used without obligation. You retain all rights in your data, rules and configurations.
9. Warranties and disclaimers
We will provide the service with reasonable skill and care. Otherwise the service is provided “as is”, and to the maximum extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the service will detect every prompt injection, every policy violation or every unsafe action. Its security stages detect known attack families and are a layer of defence, not a guarantee. Published benchmark and evaluation figures describe the conditions stated alongside them.
10. Limitation of liability
Neither party is liable for indirect, incidental, special or consequential damages, or lost profits or data, arising from these terms. Each party’s aggregate liability is capped at TBD — typically fees paid in the preceding 12 months. These limits do not apply to TBD — typically confidentiality breach, IP infringement, or gross negligence / wilful misconduct.
11. Indemnification
TBD — mutual indemnity scope, defence and control of claims
12. Term and termination
These terms apply while you use the service. Either party may terminate for material breach not cured within TBD days of notice. On termination your right to use the service ends; provisions that by their nature should survive will survive.
13. Governing law
Governing law and venue: TBD — needs a decision, do not assume a jurisdiction.
14. Changes
We may update these terms and will change the date above. For customers under contract, material changes take effect at renewal or as your agreement provides.
15. Contact
Integrators AI LLC — contact@integrity-stack.com